SHIPPING POLICIES
Shipping Time and Method
Maróc Tienda Online has coverage throughout Colombia with delivery time between 4 to 30 business days through Servientrega or another transport company. Unless unforeseen or extraordinary circumstances arise, we will send your order listed in the Order or Purchase Confirmation within the period mentioned above and detailed below (see estimated delivery time table) ; In any case, the maximum delivery period is 30 days from the date of Purchase or Order Confirmation.
Free Shipping for purchases over $179,900 COP.
Estimated delivery time:
|
SHIPPING ADDRESS |
SERVICE |
COST |
ESTIMATED DELIVERY TIME |
|
Bogota DC, Colombia |
Servientrega |
$11,500 COP for purchases of less than $179,0900 COP FREE for purchases over $179,900 COP |
4 business days. Maximum term 30 business days. |
|
Main cities, Colombia |
Servientrega |
$11,500 COP for purchases of less than $179,900 COP FREE for purchases over $179.0900 COP |
8 business days. Maximum term 30 business days. |
|
Rest of the country |
Servientrega |
$11,500 COP for purchases of less than $179,900 COP FREE for purchases over $179,900 COP |
10 working days. Maximum term 30 business days. |
These estimated times may be extended for reasons of public order, weather conditions and/or health crises.
The delivery time begins counting from the moment the purchase confirmation is received via email. Yes, payment is by Credit/Debit card due to the data approval process it may take one business day.
On weekends and holidays, delivery time begins on the next business day.
If the product is found to be defective, complete the field in the transport guide's observations and immediately contact the customer service line 601 256 00 22 from Monday to Friday from 9:00 a.m. to 5:00 p.m. to 5:00 p.m. or email Tienda.online@mclsas.com.